About Us | Maryland, Delaware & Pennsylvania

IT People Who Actually Care About Your Business

We're not a giant corporation. We're a team of IT professionals who believe small businesses deserve enterprise-quality support without enterprise pricing or attitude.

About nhdIT
Our Story

From Web Hosting to Full IT Services

nhdIT grew out of nhdHost, LLC – a web hosting company with over 20 years of experience keeping businesses online. After two decades of managing servers, networks, and security for our hosting clients, we kept hearing the same thing:

"Can you help us with the rest of our IT too?"

So we did. nhdIT was born to bring that same level of expertise and care to all of a small business's technology needs – not just what's in the cloud, but what's on the desks, in the server room, and in employees' hands.

We understand that most small businesses can't afford a dedicated IT department. They're stuck choosing between expensive break-fix services, overworked employees wearing the "IT hat," or giant MSPs that treat them like a number. We offer a better option.

nhdIT Story
What We Believe

Our Approach to IT Support

Plain English

We explain things in terms you understand, not jargon designed to make you feel dumb and us feel smart. You should know what we're doing and why.

Honest Recommendations

We recommend what's right for your business, not what makes us the most money. Sometimes that means telling you to keep what you have.

Proactive Over Reactive

We'd rather prevent problems than fix them. Monitoring, maintenance, and updates happen before things break – not after.

Fair, Predictable Pricing

No surprise bills, no nickel-and-diming. You know what you're paying and what you're getting. Our success comes from keeping you happy, not from hidden fees.

Relationships, Not Transactions

We're not trying to close a deal and move on. We want to be your IT partner for years – and that means earning your trust every day.

Actually Responsive

When you call, a real person answers. When you have a problem, we fix it fast. Your business can't wait, and we don't make you wait either.

Our Experience

What We Bring to the Table

20+

Years in IT

24/7

Monitoring

3

States Served

1

Call to Get Help

Technologies We Work With:

Windows Server, Microsoft 365, Google Workspace, Azure, AWS, VMware, Hyper-V, Cisco, Ubiquiti, SonicWall, Fortinet, Datto, Veeam, ConnectWise, and dozens more. If it's business technology, we probably know it.

Industries We Serve:

Law firms, healthcare practices, accounting firms, nonprofits, manufacturing, professional services, and small businesses of all kinds. If you have 5-100 employees and need IT help, you're our kind of client.

Where We Work

Serving the Mid-Atlantic Region

We provide on-site and remote support throughout Maryland, Delaware, and Pennsylvania.

Maryland

Our home base. We serve businesses throughout Maryland, including Baltimore, Annapolis, Frederick, Rockville, and the entire Baltimore-Washington corridor.

Delaware

From Wilmington to Dover and everywhere in between. Delaware businesses get the same responsive, personal service as our Maryland clients.

Pennsylvania

Southeastern Pennsylvania, including Philadelphia suburbs, Lancaster, York, and the surrounding areas. Close enough for on-site support when you need it.

Remote support available nationwide. If you're outside our service area but like what you see, give us a call – we may still be able to help.

Want to See If We're a Good Fit?

Let's have a conversation. No sales pitch, no pressure – just an honest discussion about your IT needs and whether we can help.